Unit4 now offers Tiered Support to our customers. You now have two choices when submitting cases: Incidents can be reported when the Unit4 product is not working as expected while Service Requests can be raised when additional assistance is needed.
For more details, please navigate to News section after logging in
If you have not completed the brief on-line training to familiarize yourself with this Portal, please click here (http://www.unit4.com/support-your-way
For existing customers, first time users of this portal must reset their password before gaining access. Enter your email address and click on Login.
If you never had a customer support portal account, please send an email to firstname.lastname@example.org
indicating the organization you work for and whether you wish access to the Knowledge database or also need to submit support requests. Please note that your request needs to be confirmed by your organization's Primary Support Contact identified in the Support Portal. We will contact you shortly.